Mail Manager
Mail Manager is a service where you direct all mail to us. We sort and store your mail securely in your file and it is available to you. We check subject of the correspondence and if it requires your attention, we send you information about it.
The mail is available to pick up from our office, or it can be scanned and e-mailed, faxed or posted to you or person requiring the document (at a charge for extensive use, please see our price list). We also can send you the certified copies of the documents.
Why is this service so helpful:
- All institutions send your important mail to the last address they have on your file. If you want to make sure you get your information, you need to advise all your employers, Superannuation Funds and others about your new address each time you move.
- You could move up to 10 times and have up to 10 employers in one year.
- You may not always know your new address in advance, or your plans may change suddenly. You may not always be on top of your official matters.
- Some employers may produce the documents when you leave the employment, but you will have to keep them with you.
- Mailboxes are not always secure. Hostel managers are not always helpful with keeping and forwarding mail.
- When you prepare your Tax Return, you need to have documents about your income from each employer. These documents are issued at the end of Financial Year.
- If the documents are lost, they can be re-produced, but you need to have all contact details, and some employers charge for this service.
- Missing mail may cause delays in receiving your refund from Tax and Superannuation, or you may miss on some money you could otherwise claim.
- Sometimes you will need help of a professional to get the information together, and that is a costly exercise.
- Losing documents and mobile phones with your important contacts can happen while you are travelling.
You may be good at keeping it together but why worry? You can simply give our Managed Mail address to all institutions and wherever necessary, and we will receive and keep your mail secure and available to you any time, wherever you are. It is also in the right hands when your Tax Return is due or to get your Superannuation refund. You can also post your important documents to us yourself!
We offer a comprehensive taxation service to all of our Mail Manager clients (which you are not bound to use). After subscribing to our service, we will let you know of your obligations and send you information about what you need to look after and what information you need to give us to quickly get your tax back and superannuation money back when the time will come.
This service remains active for 15 months from your sign-up or arrival to Australia, whichever is later. After this time, your mail is archived for 5 years.
Price list of mail management
Main service – 15 months subscription with e-mail advice of your important mail – scanned documents $100
Collection of documents from our office in Bondi Junction (please call prior to your visit to ensure quick service) Free
Scanning and e-mailing of documents – per 10 pages $10
Posting of originals or copies of documents via Express Post within Australia (copies still kept at our office) – per 25 pages $20
Posting of certified copies of documents via Express Post within Australia (copies still kept at our office) – per 25 pages $30
Overseas post additional charge to most countries $20
Courier services and other service is available at additional cost